Privacy Policy
Privacy Policy
Effective Date: 14 October 2025
Welcome to www.thisisemilysworld.co.uk), a website operated by Rosewood and Lovaine, a business registered at 8 Lovaine Avenue, North Shields, NE29 0BX, United Kingdom.
Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website, create an account, or access any paywalled content.
1. Who We Are
This website is owned and operated by Rosewood and Lovaine, and we are the data controller for the purposes of the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018.
If you have any questions about this policy or your data, you can contact us at:
📧 Email: rosewoodandlovaine@hotmail.com
📍 Address: 8 Lovaine Avenue, North Shields, NE29 0BX
2. What Personal Data We Collect
We collect and process the following types of personal data:
Email Address – when you create an account or subscribe to updates
Account Information – such as your name (if provided), login credentials, and usage history
Payment Information – handled securely by third-party processors (we do not store or access your bank or card details)
Technical Data – including cookies, IP address, browser type, and browsing behaviour via analytics tools
Marketing Preferences – if you opt-in to receive emails or newsletters
3. How We Collect Your Data
We collect data through:
Account registration on our website
Payment and subscription to access paywalled content
Use of cookies and tracking technologies
Newsletter sign-ups (with consent)
Communications sent directly to us
4. Payment Processing
We use trusted third-party payment providers including Stripe, PayPal, and SumUp. When you make a payment, your financial details are processed directly by these services.
We do not collect, store, or have access to your payment card or banking information. Please refer to each provider’s privacy policy for more on how they handle your data:
5. How We Use Your Data
We process your data to:
Provide access to member-only content
Manage your account and logins
Communicate with you about your account or service updates
Send marketing or newsletter emails (only with your consent)
Monitor site performance, security, and user behaviour (via analytics)
6. Lawful Basis for Processing
Under the UK GDPR, we rely on the following lawful bases:
Consent – for email marketing and cookies
Contractual necessity – to provide access to paid or restricted content
Legitimate interests – for site analytics and business operation
Legal obligation – to comply with financial and regulatory requirements
7. Marketing and Communications
We may send you marketing emails or newsletters if you have explicitly opted in. You can unsubscribe at any time by clicking the link in the email or contacting us directly.
We do not sell or share your personal data for marketing purposes.
8. Cookies and Analytics
We use cookies and similar tracking technologies to:
Monitor site performance and user interactions (e.g., via Google Analytics)
Maintain secure login sessions
Improve advertising and promotions
You can manage your cookie preferences via your browser settings or through our cookie banner when you first visit the site. For more details, please refer to our [Cookie Policy].
9. Third-Party Services We Use
Your data may be shared with trusted third-party services to help us operate the site, including:
Payment processors (Stripe, PayPal, SumUp)
Email marketing platforms (e.g. Mailchimp)
Analytics providers (e.g. Google Analytics)
These providers process your data under their own privacy policies and in compliance with data protection regulations.
10. Data Retention
We retain your data only for as long as necessary to:
Provide services to you
Comply with legal or tax obligations
Support or defend any potential legal claims
You may request that we delete your data at any time (see section below).
11. Your Data Protection Rights
Under UK GDPR, you have the right to:
Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data (“right to be forgotten”)
Object to or restrict certain types of processing
Withdraw consent at any time (e.g., for marketing emails)
Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise any of these rights, contact us at rosewoodandlovaine@hotmail.com.
More information: https://ico.org.uk/your-data-matters/
12. Data Security
We take reasonable steps to protect your data from loss, misuse, and unauthorised access, including:
Secure website encryption (SSL)
Password-protected account access
Use of secure, reputable third-party platforms
However, no system is 100% secure. Please take precautions to keep your login details safe.
13. International Data Transfers
Some of our service providers may store or process your data outside the UK. In such cases, we ensure appropriate safeguards (e.g., Standard Contractual Clauses) are in place to protect your data.
14. Policy Updates
We may update this Privacy Policy from time to time. You will be notified of any material changes via email or a notice on the website. The latest version will always be available on this page.
15. Contact Us
If you have any questions or concerns about your data or this policy, please contact:
Rosewood and Lovaine
📧 rosewoodandlovaine@hotmail.com
📍 8 Lovaine Avenue, North Shields, NE29 0BX, United Kingdom